Data Protection

Privacy Policy — How 35bed keeps your information secure

Your personal information is completely secure at 35bed. We are transparent about what data we collect, how it is used, and that it is never shared with anyone.

Last Updated: January 2026

Our privacy commitment

The core principles we follow to protect your data at 35bed

Encrypted protection

All your data is protected with 256-bit SSL encryption. Everything from payment details to login credentials is transmitted through encrypted channels.

No Sale of Data

35bed never sells your personal data to third parties. Your data is used solely to improve the service we provide to you.

Your control

You can view, correct, or request deletion of your stored data at any time. Your data belongs to you.

Cookie transparency

We use cookies, but only to improve your experience. You can choose which cookies remain active.

Secure Data Storage

Your information is stored on servers meeting the highest security standards. Regular security audits and monitoring keep the risk of data breaches at zero.

Legal compliance

35bed complies with international data protection laws and the guidelines set by licensing authorities. Protecting your privacy is not just a promise — it is a legal obligation we take seriously.

This privacy policy applies to all services on the 35bed platform. By using the platform, you are deemed to have accepted this policy.

1. Information We Collect

From the moment you open an account at 35bed to every transaction you make, certain information is collected. The sole purpose of this data collection is to keep your experience safe, convenient, and personalized. 35bed never collects unnecessary information.

Registration Details

When you create an account, we collect your full name, date of birth, email address, mobile number, and residential address. This information is essential for identity verification and account management.

Financial information

Payment method details are collected for deposits and withdrawals. Mobile Banking, Nagad, or Rocket account numbers and transaction history are stored securely. Full card numbers and PINs are never stored.

Automatically Collected Information

When you browse 35bed, certain information is collected automatically. This includes your IP address, browser type, device information, access time, and the pages you visit. This data is used to improve the security and performance of the platform.

Data Type Reason for Collection Required?
Name & Identity KYC verification & account security Yes
Email & phone Communication & Security Alerts Yes
Payment Information Transaction Processing Yes
Gaming history Responsible Gaming Monitoring Automatic
Device & IP Security & Fraud Prevention Automatic
Cookie data Experience personalization Optional

2. How Your Information Is Used

35bed uses the data collected under this privacy policy strictly for the purposes it was gathered for. Your information is never misused, and full transparency is maintained over every use case.

  • Account management: For managing login, security, and account settings.
  • Transaction Processing: To process deposits and withdrawals securely.
  • Customer Support: To respond to your complaints or queries.
  • Promotional Communications: To send you offers and updates with your consent.
  • Responsible Gaming: To detect unusual gaming patterns and provide appropriate support.
  • Fraud Prevention: To detect and flag suspicious activity.
  • Legal obligations: To comply with licensing authority requirements.

35bed never sells your data to advertising companies or uses it for profiling. If you no longer wish to receive promotional emails, you can unsubscribe at any time.


3. How Your Information Is Shared

35bed does not share your personal information with third parties for commercial purposes. However, in certain specific circumstances, limited data sharing may be necessary:

  • Payment Processors: Approved payment providers including Mobile Banking, Nagad, and Rocket receive only the minimum information necessary to process transactions.
  • KYC service providers: Licensed third-party agencies for identity verification.
  • Licensing Authority: Data may be disclosed in response to lawful requests from regulatory authorities.
  • Law enforcement agencies: Under a court order or legal obligation.

Outside the cases listed above, 35bed never shares your data. If any third party claims to be 35bed and asks for your information, it may be a scam — contact our support team immediately.


4. Cookie Policy

35bed uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser that help the site recognize you on return visits.

Cookie type

  • Essential cookies: Required for login sessions and security purposes. These cannot be disabled.
  • Functional cookies: Remembers your preferences and language settings.
  • Analytics Cookies: Helps us understand which sections of the site are used most.
  • Marketing Cookies: Used to show relevant offers; you may withdraw your consent at any time.

Cookies can be deleted or disabled at any time through your browser settings. Please note that disabling essential cookies may limit access to certain features of the platform.


5. Data Security Measures

35bed has implemented multiple layers of technical and organizational measures to protect your privacy. Our security infrastructure is built to meet international standards.

  • TLS 1.3 protocol used for all data transmissions.
  • Payment data stored in accordance with PCI-DSS certified standards.
  • Passwords are always stored in hashed and salted form — never as plain text.
  • Option to enable Two-Factor Authentication (2FA).
  • Regular third-party security audits.
  • 24/7 server monitoring and intrusion detection systems.

No system is 100% immune to threats. However, if 35bed ever becomes aware of a data breach, affected users will be notified within 72 hours.


6. Your Data Rights

Under the 35bed Privacy Policy, you have full control over your own data. You may exercise the following rights at any time:

  • Right to Access: You can request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to Restrict Processing: In certain cases, you can request that we limit how your data is used.
  • Right to Portability: You can receive your data in a machine-readable format.
  • Right to object: You may opt out of marketing communications at any time.

To exercise any of these rights, please contact the 35bed support team. All requests will be responded to within 30 days of receipt.


7. Children's Privacy

35bed is an adults-only gaming platform. Anyone under 18 is strictly prohibited from creating an account or using the platform. We do not knowingly collect any information from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.


8. Third-Party Links & Services

Some games on the 35bed platform are powered by third-party providers (such as Live Casino operators) who operate under their own privacy policies.

35bed is not responsible for how third parties collect or use data. That said, we only work with partners who comply with international data protection standards.


9. Data Retention Period

35bed retains your data only for as long as necessary. All information is kept while your account is active. After account closure, certain data may be retained for a defined period to meet legal obligations.

Data Type Retention Period
Account information 5 years after account closure
Transaction Records 7 years (legal obligation)
KYC documents 5 years after account closure
Support Conversations 3 years
Log Files 12 months
Marketing Preferences Until opt-out

10. Changes to the Privacy Policy

35bed may update this privacy policy when necessary. For significant changes, registered users will be notified in advance via email or an in-platform notification.

The date of any changes will always be shown in the "Last Updated" section at the top of the page. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.


11. Contact Us

If you have any questions or concerns about this privacy policy, please contact the 35bed support team. You can also submit any requests related to your data rights through this channel.

Email: [email protected] — Responses are typically provided within 24 business hours.

FAQs

Answers to the most frequently asked questions about our privacy policy

No, never. 35bed does not sell your personal data to any third party. Your information is used solely to provide our services, ensure security, and meet legal obligations.

Yes. You have the right to receive a full copy of the information 35bed holds about you. Submit a request to the support team and it will be provided within 30 days.

Upon account closure, marketing data and non-essential information will be deleted. However, transaction records and KYC documents must be retained for a set period (typically 5–7 years) to meet legal obligations.

35bed stores data in ISO 27001-certified international-standard data centers. The exact server locations are not disclosed for security reasons.

Yes. Every promotional email includes an "Unsubscribe" link at the bottom. You can also opt out of marketing communications through your account settings or by contacting the support team.

Your data is secure — now enjoy the game

Reviewed the 35bed Privacy Policy? Go ahead and register now to start gaming in a fully secure environment.

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